Resolved -
We experienced issues where some clients saw slow or non responsive V2 Recommendation requests. Our engineers have now corrected and resolved the issue. If you would like further information about this incident please contact us at support@groupbyinc.com
Dec 6, 11:24 EST
Investigating -
We are investigating possible issues with the V2 Recommendations service either failing or slow to respond for some clients. Our engineers are engaged and working to determine the issue. We will update this incident as soon as we have additional information.
Dec 6, 10:35 EST
Resolved -
We experienced issues where clients saw slow or non responsive Recommendation requests. Our engineers have now resolved the issue and we will continue to monitor the status going forward to ensure reliability. If you would like further information about this incident please contact us at support@groupbyinc.com
Nov 25, 14:17 EST
Investigating -
We are investigating possible issues with Recommendations and calls either failing or slow to respond. Our engineers are engaged and working to determine the issue. We will update this incident as soon as we have additional information.
Nov 25, 13:53 EST